ON CALL · SEV-1 · 03:12
Checkout is failing for every customer
storefront → checkout returning 502 · 100% of orders failing since 03:00
5:00LEFT
- storefront
- checkout
- payments
- orders
- auth
- search
- orders-db
- coredns
PAGER · 03:12 · SEV-1
Checkout is failing for every customer
storefront → checkout returning 502 · 100% of orders failing since 03:00
You are on call for Kettle & Crate. Find what broke and fix production before the five-minute clock runs out. Wrong fixes cost time.